Police & Public Safety
Citizen Complaint Process
A citizen complaint, and its subsequent investigation, causes police to examine the services provided to our community and make necessary improvements to delivering police services. Community policing depends on a working partnership between police and the citizens and businesses we serve. When problems arise, our goal is to resolve the issue quickly and courteously. Citizens are welcomed to submit the complaint form below, call the police department at 304-296-6576, mail their complaint to the Westover Police Department, or come speak with us in person.
When submitting a complaint, it is important to include the name of the police officer(s) or other employee(s) and the specifics of the incident. All complaints are investigated in a timely fashion and the complainant will be notified of the results and findings of the investigation. Thank you for taking the time to let us know how the Westover Police Department can improve police services.
Commendation
The department encourages the public to commend officers for excellence and positive interactions. Citizens may write a letter and mail it to the Westover Police Department at 500 DuPont Road, Westover, WV 26501.
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Another option is to submit their comments in the form below. When doing so, it’s important to include the name of the police officer(s) or other employee(s) and the specifics of the event. The submission will be reviewed, and the police officer or employee will be notified and recognized through the CTPD recognition program.